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Careful, Social Customer Care
August 8, 2016 @ 8:00 am - 5:00 pm$32
As Social Media demographics grow and change Social Media has quickly become the preferred point of contact for customers to contact businesses large & small with complaints, questions, and endorsements.
Don’t feel intimidated to communicate with your companies followers on such a public forum, practicing social customer care can be an opportunity to improve the customer experience and to reach new markets. Mobile technology makes the customer experience better, learn how.